Usability Testing on Mobile Devices Remotely

A quick and easy way to conduct usability testing remotely using mobile devices with Google Meet.

Overview

This guide is to help UX Researchers conduct usability tests on mobile devices.

Video Walkthrough

7MBUsablity_Testing_Mobile.mp4

Steps

Step	Image Reference
Create an event on your Dev Launchers Google Calendar
Add Google Meet video conferencing
UX Researcher and Testing Participant join the video conference on laptop or desktop
Participant opens the event on their mobile device from Google Calendar or their Gmail Invitation
Participant while still in the call on their laptop/desktop will Join with Google Meet from their mobile device
After joining on their mobile device they should have two participants with their account in the meeting
Clicking on the three dots in the menu bar next to end call will open up a call options menu where they can share their screen
Participant should confirm the consent request for screen sharing
The screenshare of their phone should display in the meeting chat, if it does not appear have them attempt to share screen once more as sometimes a second Screen Share is needed for privacy settings. They can then freely navigate away from the call screen to the website or prototype link you are testing.
To stop sharing their screen at the end of the test they can click the same dot menu button and Stop Screenshare